Privacy Policy

1. Data controller

• Controller: Carlos Gómez Rivero
• Tax ID (NIF): 20532668Q
• Address: Calle Rambla Grande, Nº 82, 04600 Huércal-Overa (Almería), Spain
• Contact and privacy email: info@alhambramedia.es

2. Purpose of processing

Personal data you provide through the contact form, the demo request form, or any other channel enabled on this website (email, phone) will be processed for the following purposes:

• Handling and responding to your requests for information, quotes, or demonstrations of our B2B ArchViz, video and interactive-experience services.
• Managing contact and, where applicable, any resulting commercial or professional relationship.
• Scheduling and coordinating technical calls or project evaluation meetings.

No automated decisions will be made and no profiles will be built from your personal data.

3. Legal basis

The legal basis for processing your data is the data subject's express consent, given by checking the box accepting this Privacy Policy and voluntarily submitting your data through the website's forms (Article 6.1.a of Regulation (EU) 2016/679, GDPR). You may withdraw your consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

4. Data retention

The personal data provided will be retained for as long as the contact or business-negotiation relationship is maintained and, once it has ended, for the legally applicable limitation periods. If you withdraw your consent or request deletion of your data, it will be blocked and, once the legal periods have elapsed, permanently deleted.

5. Recipients and disclosures

Your data will not be disclosed to third parties except where legally required. Certain technology providers that support Alhambra Media (for example, hosting, email or scheduling/video-call tools) may access your data as data processors, under the terms of Article 28 GDPR, solely for the proper provision of those services.

6. Your rights

You may exercise the following rights, recognized under the GDPR and Spanish Organic Law 3/2018 (LOPDGDD), at any time and free of charge:

• Access: find out what data of yours we process.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data.
• Objection: object to the processing of your data.
• Restriction of processing in the cases provided for by law.
• Portability: receive your data in a structured, commonly used format.

You may exercise these rights by sending a request, together with a copy of an identity document, to info@alhambramedia.es. You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es), or with your own country's data protection authority, if you believe the processing of your data does not comply with applicable regulations.

7. Source of the data

The data processed comes exclusively from the data subject, who provides it voluntarily by filling in the contact or demo-request forms available on this website, or by contacting us by email or phone.

8. Security measures

Alhambra Media has adopted the technical and organizational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorized processing or access, in line with the state of technology, the nature of the data, and the risks to which it is exposed.